Last Updated: January 15, 2024

Terms of Service

These terms govern your use of Evano's YouTube analytics platform. By using our services, you agree to these terms and conditions. Please read them carefully before proceeding.

Terms Summary

Fair Usage

Use our platform responsibly for legitimate analytics purposes.

Clear Pricing

Transparent subscription terms with 14-day money-back guarantee.

Data Protection

Your data is protected and used only for providing our services.

User Rights

You retain ownership of your content and can cancel anytime.

Acceptance of Terms

Agreement to Terms

By accessing and using Evano's YouTube analytics platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

Legal Capacity

You must be at least 18 years old or have parental consent to use our services. By using Evano, you represent that you have the legal authority to enter into this agreement and comply with these terms.

Updates and Modifications

We reserve the right to modify these terms at any time. We will notify users of significant changes via email and platform notifications. Continued use after modifications constitutes acceptance of the updated terms.

Description of Services

Platform Services

Evano provides comprehensive YouTube analytics tools including channel performance tracking, video analytics, competitor analysis, and growth insights. Our services are designed to help content creators optimize their YouTube presence.

Data Sources

Our analytics are based on publicly available data from YouTube's official APIs and other legitimate sources. We do not access private or confidential information from YouTube channels without proper authorization.

Service Availability

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service availability. Scheduled maintenance, technical issues, or third-party service disruptions may temporarily affect platform access.

Feature Updates

We continuously improve our platform by adding new features and enhancing existing ones. Some features may be added, modified, or discontinued based on user feedback and technological developments.

User Accounts & Responsibilities

Account Creation

To access our services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

Account Security

You must immediately notify us of any unauthorized use of your account or security breaches. We recommend using strong passwords and enabling two-factor authentication when available.

Accurate Information

You agree to provide truthful, accurate, and complete information when creating your account and to update this information as necessary to maintain its accuracy.

Account Termination

You may terminate your account at any time through your account settings. We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent or harmful activities.

Acceptable Use Policy

Permitted Uses

You may use our platform for legitimate YouTube analytics and optimization purposes. This includes analyzing your own channels, conducting market research, and developing content strategies.

Prohibited Activities

You may not use our services to engage in illegal activities, violate third-party rights, distribute malware, spam, or attempt to gain unauthorized access to our systems or other users' accounts.

Content Guidelines

Any content you upload or share through our platform must comply with applicable laws and not infringe on intellectual property rights, privacy rights, or other legal protections.

System Integrity

You may not attempt to reverse engineer, modify, or interfere with our platform's operation, security measures, or data collection mechanisms.

Payment & Subscription Terms

Subscription Plans

We offer various subscription tiers with different features and usage limits. Plan details, pricing, and features are clearly displayed on our pricing page and may be subject to change with notice.

Billing and Payment

Subscription fees are billed in advance on a monthly or annual basis. Payment is due immediately upon subscription activation and on each renewal date thereafter.

Refund Policy

We offer a 14-day money-back guarantee for new subscribers. Refunds for annual subscriptions are prorated based on unused months. Processing fees may not be refundable.

Price Changes

We may modify subscription prices with 30 days' advance notice. Price changes will not affect existing subscriptions until the next renewal period.

Intellectual Property Rights

Platform Ownership

Evano owns all rights, title, and interest in our platform, including software, algorithms, trademarks, and proprietary technologies. These are protected by copyright, trademark, and other intellectual property laws.

User Content

You retain ownership of any content you upload to our platform. By using our services, you grant us a limited license to use this content solely for providing our analytics services.

Third-Party Content

Our platform may include content or data from third parties, including YouTube. Such content remains the property of its respective owners and is used under appropriate licenses and terms.

DMCA Compliance

We respect intellectual property rights and comply with the Digital Millennium Copyright Act. If you believe your copyrighted work has been infringed, please contact our designated agent.

Limitation of Liability

Service Disclaimer

Our services are provided 'as is' without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of analytics data, as it depends on third-party sources.

Limitation of Damages

Our liability for any claims related to our services is limited to the amount you paid for the subscription in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

Third-Party Services

We are not responsible for the availability, accuracy, or content of third-party services integrated with our platform, including YouTube APIs and external data sources.

Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

Termination & Suspension

Termination Rights

Either party may terminate this agreement at any time. You can cancel your subscription through your account settings, and we may terminate accounts that violate these terms.

Effect of Termination

Upon termination, your access to paid features will cease, but you may retain access to basic features. We will retain your data according to our privacy policy and legal requirements.

Data Export

Before account termination, you may export your data through our data export tools. After termination, we may delete your account data according to our retention policies.

Survival of Terms

Certain provisions of these terms, including intellectual property rights, limitation of liability, and dispute resolution, will survive termination of your account.

Dispute Resolution & Governing Law

Governing Law

These terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles. Any legal action or proceeding arising under these terms will be brought exclusively in the federal or state courts located in San Francisco, California.

Dispute Resolution Process

Before pursuing formal legal action, we encourage you to contact our support team to resolve any disputes informally. Most concerns can be addressed quickly through direct communication.

If informal resolution is unsuccessful, any disputes will be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, rather than in court, except for small claims court actions.

Class Action Waiver

You agree that any arbitration or legal proceeding will be limited to the dispute between you and Evano individually. You waive any right to participate in class action lawsuits or class-wide arbitrations.

Questions About These Terms

If you have questions about these Terms of Service or need clarification on any provisions, our legal team is available to assist you. We're committed to maintaining transparency and ensuring you understand your rights and obligations.

Legal Department

Email: [email protected]

Response time: Within 72 hours

General Support

Email: [email protected]

For account and service questions

Severability & Entire Agreement

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. These terms, together with our Privacy Policy, constitute the entire agreement between you and Evano.

No waiver of any term or condition will be deemed a continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms does not constitute a waiver of such right or provision.